Ten Thousand Flowers and the Confused Postal Service

I’m up to twenty flowers in my Ten Thousand Flowers project, with four sent out so far.  I’ve gotten one envelope from across town, two from across the country and another from across the world.

I’d never had the occasion to use an International Reply Coupon before, but I didn’t think it would be any more complicated than taking it to the post office, finding the guy in the back who knew what to do with it and sending the flower on its merry way.  Instead, the moment I got home from finally getting it sent out, I sat down and composed the following letter:

Mr. Patrick R. Donahoe

Postmaster General
475 L’Enfant Plaza SW
Washington DC 20260-0010

Dear Mr. Donahoe—

I wish to bring to your attention an inconsistency in the operation of the United States Postal Service that is of some concern to me and I believe should concern every citizen of our increasingly global society.

I have recently embarked on the project of giving hand-drawn flowers to anybody who requests one from me by mailing me an envelope and sufficient postage. While a SASE is easily obtained in the United States, in order to send my work to other countries I have requested an International Reply Coupon (“IRC”) with the envelope. It did not occur to me that there would be any trouble in exchanging one for sufficient postage to mail a single envelope back to its country of origin.

Unfortunately, I am perplexed to discover that some post offices in my area simply refuse to accept them. I recently received an envelope and IRC from a resident of New Zealand, and while she admitted to some trouble in acquiring one, I never imagined the trouble I would go through to redeem one.

I visited the post office closest to me and the overwhelmed clerk apparently had no idea what to do with the IRC—she put a stamp on the envelope, another stamp on the IRC and then asked for payment for both. I explained that the IRC was the payment and one manager and supervisor later I was informed that the location did not accept them. Fortunately, the stamps were easily removed and I returned home and called another location recommended to me to confirm that they accepted IRCs. I was told that they did not and I asked which location did. I was provided with a phone number that was busy every time I attempted to call it. I called your information line at 800-ASK-USPS and the gentleman I spoke to assured me that any postal location would accept my IRC. He seemed genuinely surprised to learn that this was not the case, and provided me with phone numbers of nearby locations with the suggestion that I call them directly. I finally reached someone at Buckhead Station who was likewise surprised to hear that certain locations refused my IRC but assured me that it could be redeemed there. I drove there and Mr. _____ behind the counter took my IRC, placed three beautiful stamps on my envelope and sent it on its way. (Mr. _____ was a joy to work with, by the way, and should be commended for his service.)

A simple postal transaction should not be rendered a bureaucratic tangle this way. If individual post offices are going to be inconsistent in whether or not they accept IRCs, this information should be made available on your website so that consumers can plan accordingly. Otherwise, all post offices should be prepared to accept IRCs at any time, no matter how intermittently they may be needed.

Thank you for your time and attention to this matter and for your service to the United States Postal Service.

Sincerely yours,

Sheila O’Shea

I have no idea if it will make any difference, but I felt the need to make the effort.  At any rate, I do at least know of one post office near enough to me that will accept any International Reply Coupons, so I should be able to continue my global flower distribution efforts unimpeded.

Ten Thousand Flowers and the Gremlin in the Head

Yesterday I went to the office supply store and bought a pack of unlined 3-by-5 cards.  I started using the fine point Sharpies that I’d obtained and found still too blunt to do my word art work with and drew flowers on them.

The first ten of ten thousand flowers.

Ten Flowers

The first five were drawn yesterday, the next five today.  I have decided I want to draw and give away ten thousand flowers to anybody who asks for them.

(If you’d like one, go here for the details.)

The thing that struck me when the intention to do so finally locked itself into my brain was how ridiculously, delightfully right it felt and how, almost instantly, my inner gremlins were on the scene, trying to talk me out of it.

Everybody who creates has to deal with the gremlins.  There are all kinds of names for them–Resistance, the Lizard Brain, the Inner Critic and even the Inner Mean Girl–but whatever you call them, you know what they are.  They’re the voices in your head, the parts of your multitudinous self that try to stop you when you try to do something new and strange.  There are lots of different ways to deal with them, but one thing that I realized when I was working my way past them for this particular project is that they can sometimes be quite useful.

This is a rough approximation of the objections the thing raised when I settled on the ten thousand number and how I responded to them.

This is so stupid.  Who’s going to want one of those ugly scribbly flowers, let alone ten thousand of them?

Well, out of a billion people on the Internet, surely I can find ten thousand who will find a scribbly flower something worth obtaining, as something kind of fun and goofy to make them smile.

How are you going to pay for all the 3 x 5 cards and the postage and the envelopes?  You’re still too broke to eat out at a restaurant!

This was actually a valid concern.  This is a way that gremlins can be helpful.  I brainstormed a bit and then smacked myself on the forehead and realized that I didn’t have to spring for postage or envelopes–I could just ask people to send a SASE to my box.  Problem solved.  Sure, ten thousand 3 x 5 cards are still going to cost, but I can take care of that a few bucks at a time.  My first five hundred should last me a while and I can scrape together the money for the next batch of five hundred in the meantime.

What if nobody asks for one?  What if nobody cares at all?

Then I’ll have a lot less work to do, won’t I?  And I’ll get to keep the flowers!

You’re just going to flake out on this.  I’ve seen you go off on these crazy ideas and then fall down on the follow-up.

This is, again, a valid concern.  But I figure if I keep it simple enough I shouldn’t get too overwhelmed.  It’s not like I’m going to get ten thousand requests overnight or anything.  If I keep steadily making flowers and keeping the supply ahead of the number of requests, I should be fine.  Plus, I tend to flake out more with things that only I know about.  Once I’ve told the world, I tend to be a little better about sticking to it.

What happens if people start coming to your blog and trolling you and making fun of you?

I delete the comments and spare a moment of pity for people who are so dead inside that they feel a need to be cruel to somebody for the crime of making scribbly little drawings to give away to people for fun.

Why are you even doing this?  What’s the point?

There are a lot of points to it, really.  One is because it sounds like a pretty nifty thing to do.  Another is because I’ve felt so pinched and deprived that I really wanted a simple way to give the world something from a place of generosity, that fits with who I am and how I function.  I’m too painfully shy for most volunteer work, I’m too broke to donate much in the way of money, but this is a way I can try to make ten thousand people just a little bit happier and hopefully make myself feel a little bit happier as well.

At this point, the gremlin’s down to the usual “nobody’s going to care about this, you know” mantra, to which my response is “that’s nice, I’m going to finish this blog post anyway.”  So there you are.

Again, the page for instructions on obtaining one of my ten thousand flowers is here.  I check my mailbox about once a week, though that may change if I get enough requests.  Thanks for checking this out!